Who Are Your Top 10 Borrowers?

Growing your library isn’t just a worthy goal; it is a necessity for your survival. But growth requires focus – a focus on your number one market. A business doesn’t grow by treating all customers equally and neither should libraries. Now, before you respond with: “but we’re part of council and we must serve all…

Forget Strategy, Worry About Execution

Developing strategic plans is a common endeavour in many libraries, and one that some libraries struggle to make meaningful. According to Wikipedia, strategic planning is the formal consideration of an organisation’s future course. All strategic planning deals with at least one of three key questions: What do we do? For whom do we do it?…

Using a Project Management Framework for Effective Meetings

Meetings, just like projects are unique. No two meetings are the same. It is difficult to consistently deliver successful projects without using some kind of framework, and the same is true for meetings. Using a framework optimises productivity and reduces misunderstanding and conflict. Below I’ve applied a typical project management framework to offer 5 tips…

The Art of Non-Conformity (Book Review)

Title: The Art of Non-Conformity: Set Your Own Rules, Live the Life You Want… Author: Chris Guillebeau Verdict: Inspirational lessons for life. Buy it. Dare to do different. Rating: ♥♥♥♥♥ See which libraries in New Zealand have The Art of Non-Conformity. The Art of Non-Conformity is a journey of adventure, memorable moments and serendipity. But first and…

3 Things To Add To Your Library’s “Stop Doing” List

Times are crazy. The recession may have caused libraries to be more fiscally responsible but it’s also increased the number of customers coming through the door. Trying to do more with less is a sign of the times and it isn’t going to go away in a hurry. To help you accomplish more with less,…