The Currency of Appreciation

A recent article (pdf) in New Zealand Management magazine advocates the benefits of showing appreciation in engaging and motivating employees. In not-for-profit organisations run by volunteer members, showing appreciation seems like common sense. Unfortunately in the case of an acquaintance of mine, common sense was not that common. Earlier this year my acquaintance* was appointed in a voluntary specialist role to assist the…

5 Ways To Improve Staff Relationships

Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart.—Henry Clay Today, it’s all about the individual and the relationship you have with them. It’s true for your clients. And it’s true for your staff. Each and every one of us wants to be heard and valued. …