What Business Are Libraries In?

If you had to describe what libraries do in 8 words or less (because this fits on a business card, is a nice sound bite, can be remembered and repeated, and can be used in advertising etc) what would you say? Why is this question so difficult to answer? Why are we not able to…

Māori World View: An Introduction

If I was introducing myself to a predominantly Māori audience, it would be customary for each person to say a mihimihi or introduction; to state their credentials if you like from a genealogical perspective. Telling others who your ancestors are and where you call home are powerful indicators of your place in the world. It…

Disruption Is In The Air

Libraries and librarians spend a lot of time tweaking the status quo, when what we need is a complete disruption to remain relevant. We discuss the value of tagging in cataloguing, ebooks in reader’s advisory, federated searching in reference – trying to fit new tools and techniques into our current practices, or tweaking the status…

If Disaster Strikes Have You Considered…

Recently Carolyn Robertson, Christchurch City Libraries Manager wrote a brief post on the LIANZA website about her attendance at the LIANZA Waikato/Bay of Plenty Weekend School. I also attended the weekend school and the stories Carolyn shared about the impact of the February earthquake on Christchurch City Libraries were compelling and heart-wrenching. Carolyn’s stories also made…

From Patron-Focussed Libraries To Patron-Driven Libraries

At the beginning of May I presented a session on New Zealand Libraries in 2025 at the LIANZA Waikato/BOP Weekend School where I shared some ideas about how libraries can get to 2025, whatever it may look like. One suggestion was the need to move from patron-focussed libraries to patron-driven libraries. (If the terminology seems unfamiliar, you…

The Power Of Conversation To Motivate Action

Heather Lamond, incoming LIANZA President (Elect) recently asked what needs to change for members to consider standing for Council. And my excuse (oops, reason) was: In my opinion as a member, I see LIANZA as addressing the “big issues”, yet I struggle to address the “everyday” issues. Standing for Council is honourable, but not often…

Site Difficulties

Hi, Today, I’ve run into some difficulties accessing my website. Yesterday I attempted to move it to a new web host, and it is proving unstable. Blog subscribers and twitter followers would have received two new posts today, only to find the content is unavailable. Even I am unable access these posts to reproduce them…

1. Inspire Me With Your Vision For Libraries

In a previous post I listed 24 library leadership qualities that will inspire me to be a loyal follower. 1.  I will follow someone who has a vision of how libraries can take the world to a better place. A vision provides an inspirational statement that captures the essence of an ideal future. And for me,…

How Active Are You On Twitter?

Regular readers would have noticed that each day I post a selection of the latest information about New Zealand libraries from many library tweeting heroes. So I thought it might also be useful to find out how many readers of this blog are also active on Twitter, and provide my thoughts on how I use…

Forget Strategy, Worry About Execution

Developing strategic plans is a common endeavour in many libraries, and one that some libraries struggle to make meaningful. According to Wikipedia, strategic planning is the formal consideration of an organisation’s future course. All strategic planning deals with at least one of three key questions: What do we do? For whom do we do it?…

Using a Project Management Framework for Effective Meetings

Meetings, just like projects are unique. No two meetings are the same. It is difficult to consistently deliver successful projects without using some kind of framework, and the same is true for meetings. Using a framework optimises productivity and reduces misunderstanding and conflict. Below I’ve applied a typical project management framework to offer 5 tips…

Real-Time Marketing & PR (Book Review)

Title: Real-Time Marketing & PR: How to Instantly Engage Your Market… Author: David Meerman Scott Verdict: A must-read for any library. Rating: ♥♥♥♥♥ If you like this try: Purple Cow: Transform Your Business By Being Remarkable by Seth Godin. See which libraries in New Zealand have Real-Time Marketing & PR (may not be available) and Purple Cow. I…