New Zealand

• Lots of thinky thoughts today: Be flexible : adapt, respond, change. | @megingle.
• I often find it difficult to add anything of value. You?: Blog lurking: why is it so hard to comment? | @ajwillemse91.

Worldwide

• We make people feel stupid instead of inspired: Good for Whom? via @aarontay.
• THIS. Becoming a Library Customer – Can we Improve that Experience? | @davidleeking.