New Zealand

• Using plain language to communicate with customers | @donnarae9. (BoK2)

Worldwide

• Making the Case for a Public Library Makerspace | @Sarah_H_Scott. (BoK3)
• Expanded partnership between Goodreads & OCLC to provide greater visibility for public libraries online via @lyndelleg. (BoK8)
• Hurrah!: Colorado Libraries Achieve Rich Integration With OverDrive APIs via @myleejoseph. (BoK7)
• “clutter in and around the library is a user experience issue”: Less Clutter, More Useful | @LibraryJournal. (BoK9)
• An interview with Terry Kendrick, guru of strategic marketing in libraries: Marketing Your Library| @amlibraries. (BoK9)