Today’s stories include: re-skilling for research, mobile info literacy, customer service, and more.

New Zealand

• No news today.

Worldwide

• The RLUK ‘subject librarian’ report, Re-skilling for Research via @datalibsam. (BoK9)
• Good article from Jan 2012 C&RL Libraries News: Mobile information literacy Let’s use an app for that! via @aarontay. (BoK7)
• Easy peasy!: US govt challenges schools & publishers to convert to digital textbooks within 5 years via @jafurtado. (BoK1)
• Take note libs: New report shows how and why customer service must change due to social media use via @jafurtado. (BoK3)
• Good read: Get Content-Centric, Or Be Disrupted In Search And Social via @jafurtado. (BoK2)

These stories are a hand-picked selection of the many being tweeted by a number of top quality library heroes I follow on Twitter.

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