The Daily News: 9 November 2011

Today’s stories include: Twitter chat on NZ cultural heritage issues, born-digital management, retail customer service lessons, ALIALibTec papers, and more.

New Zealand

Worldwide

These stories are a hand-picked selection of the many being tweeted by a number of top quality library heroes I follow on Twitter.

If you’d like to receive these stories and more in real-time follow me on Twitter. Alternatively subscribe to Finding Heroes so you never miss an update.