Today’s stories include: best practices for govt libraries, customer service, social networking sites, creative commons presentation, and more.
New Zealand
- How does the library profession help to grow the skills of a 21st century workforce? from SLANZA via @L2_S2S. (BoK4)
- LIANZA’s “Shake Rattle ‘n’ Roll: Canterbury Librarians’ Earthquake Recovery Party” has been postponed from @lianzaoffice. (BoK1)
- “Creative Commons Presentation and Discussion” on Teaching & Learning Community from @greengecko29. (BoK8)
Worldwide
- Lighthouse: 2011 Best Practices for Government Libraries Now Available via @sabram. (BoK9)
- Random thoughts on customer service via @sallyheroes. (BoK4)
- Social Networking Sites and Our Lives (Pew Research) via @wcl_Marilyn. (BoK7)
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