Promise And Deliver

Stephen Covey says in his book “The Speed of Trust” that distrust doubles the cost of doing business effectively and triples the time it takes to get things done.  The number one behaviour that creates trust, according to Covey, is to keep commitments. In other words, to promise AND deliver.  To always do what you say…

What Makes a Boss Great?

I came across an  HBR post by Robert Sutton, 12 Things Good Bosses Believe, and  thought it was a good companion to my previous post Employees Don’t Leave Bad Companies, They Leave Bad Bosses. Here are 12 key beliefs of great bosses. I have a flawed and incomplete understanding of what it feels like to work for…