What Makes a Boss Great?

I came across an  HBR post by Robert Sutton, 12 Things Good Bosses Believe, and  thought it was a good companion to my previous post Employees Don’t Leave Bad Companies, They Leave Bad Bosses. Here are 12 key beliefs of great bosses. I have a flawed and incomplete understanding of what it feels like to work for…

Toyota, Telecom and Trust

It doesn’t matter how good you think your product is. It doesn’t matter how much time you’ve spent developing it. Nor does it matter how much money you’ve spent getting it to market and building its brand profile. The only thing that matters is the current public perception of your brand and product. When the…